# Match payments and invoices

Link a payment recorded on its own to the invoice it settles, from the invoice or from the open journal items, write off a small difference, and see where bank transactions stand today.

Matching links a payment to the invoice or bill it settles. Once they are matched, the invoice is paid and both amounts leave the list of open items. A payment registered from an invoice with **Register Payment** is matched with it at once (see [Customer invoices](/docs/customer-invoices) and [Vendor bills and expenses](/docs/vendor-bills)); matching by hand is for a payment recorded on its own, in **Accounting/Customers/Payments** for example, or for one payment that settles several invoices.

## Before you start {#before-you-start}

- You need the **Administrator** access right on **Accounting**.
- The payment is confirmed. A draft payment is not offered for matching.

## From the invoice {#from-invoice}

1. Open the invoice. When the customer has a payment that is not matched yet, a blue banner at the top says so, and the payment is listed under **Outstanding credits**, below the total.
2. Click **Add** next to the payment.

![The invoice lists the customer's payment under Outstanding credits; Add matches it with the invoice.](https://jaah.app/web/image/10302-9c3e29d2/banks-and-cash-match-outstanding_credit-en.png)

The payment moves under the total with **Paid on** and its date, and the **Amount Due** falls by its amount. When nothing is left, the invoice shows **Paid**. On a vendor bill, the list reads **Outstanding debits** and works the same way.

![The payment now appears under the total and the amount due falls to zero.](https://jaah.app/web/image/10306-c72618d6/banks-and-cash-match-invoice_paid-en.png)

## Several lines at once {#several}

Use this path when one payment settles several invoices, or to match lines of any account.

1. Open **Accounting/Accounting/Closing/Reconcile**. The open items are grouped by account, then by partner.
2. Open the account (**Account Receivable** for customers, **Account Payable** for vendors), then the partner.
3. Tick the payment and the invoices it settles. A **Reconcile** button appears at the top of the list.

![The payment and the two invoices it pays are ticked; their amounts balance.](https://jaah.app/web/image/10310-de2494bb/banks-and-cash-match-items_selected-en.png)

4. Click **Reconcile**. When the amounts balance, the lines are matched at once and leave the list.

![The three lines are matched and leave the list; one open invoice of the customer remains.](https://jaah.app/web/image/10314-0387febc/banks-and-cash-match-items_matched-en.png)

When they do not balance, the **Write-Off Entry** window opens with the lines and the **Write-Off Amount**. Either tick **Allow Partials** to match what can be matched and leave the rest open, or choose the **Account** that takes the difference, with its **Label** and **Date**; a **Reconciliation Model** fills the account and the label for you. Then click **Reconcile**.

## Reconciliation models {#models}

The reconciliation models are ready-made write-offs: click the three dots of the **Bank** card and choose **Models**. The package installs **Internal Transfers** and **Bank Fees**, both applied by hand; the demo database also has **Line with Bank Fees** and **Owner's Current Account**. The **Counterpart Items** tab of a model says which **Account** takes the difference and with which **Label**: **Bank Fees** sends it to the bank fees account of the chart. Open a model to change them, or click **New** to add one.

## Bank transactions {#bank-transactions}

A bank transaction is matched in the bank reconciliation screen, which the **Transactions** and **N to reconcile** buttons of the Bank card open. In this version that screen stops on an error message as it opens, so bank transactions are not matched from it: they stay on the bank suspense account, they keep counting in **N to reconcile**, and the payments keep showing under **Payments** on the card. The daily automatic matching described in [Accounting automations](/docs/accounting-start-here/accounting-automations#auto-reconcile) matches nothing today either. Matching payments with invoices, above, does not depend on that screen.

## FAQ {#faq}

### How do I undo a matching? {#undo}

On the invoice, click the small information icon next to the payment, under the total, and choose **Unreconcile**. The payment goes back under **Outstanding credits**.

### The payment is not under Outstanding credits. Why? {#missing}

It is still a draft, or it was recorded for another customer, or it was recorded as a payment sent instead of received. Open it from **Accounting/Customers/Payments** and check the customer and the type.

### Where is the Reconcile button? {#no-button}

It shows only once lines are ticked in **Accounting/Accounting/Closing/Reconcile**. Tick the payment and at least one invoice.

### I clicked Transactions on the Bank card and got an error. {#error}

That button opens the bank reconciliation screen, which does not open in this version (see [Bank transactions](#bank-transactions)). The lists of the card are in its three-dots menu.

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- Source: https://jaah.app/docs/banks-and-cash/match-payments-and-invoices
- Updated: 2026-10-23
- Version: Banks, cash and currencies 19.0.3.1.1
- Verified: 2026-10-23