# General settings: emails, integrations and tools

What each option of the general settings does for e-mail, calls and messages, the services you connect, the recycle bin and the tools of administrators, and when to change it.

These options connect Jaah to e-mail and to outside services, and give administrators their maintenance tools. Most can stay as they are.

## Before you start {#before-you-start}

- Changing settings needs the **Administrator** role (**Role** on the user's **Access Rights** tab).

## Emails {#emails}

Open **Settings/General Settings** and find the **Emails** box.

![The Emails box.](https://jaah.app/web/image/8842-4a5c6dd4/general-settings-emails-tools-general_settings_emails-en.png)

- **Use Custom Email Servers:** sends and receives e-mail through your own servers instead of the default ones. See [Email: outgoing and incoming servers](email-servers).
- **Alias Domain:** the domain of the addresses that receive e-mail into records, such as replies to a document.
- **Use a Gmail Server** and **Use an Outlook Server:** connect a Gmail or Outlook account as the server, with the identifiers of that account.
- **Digest Email:** on by default; new users receive a periodic e-mail summing up key figures. Turn it off to stop adding them.
- **Restrict Template Rendering:** on by default; only administrators may edit the dynamic parts of e-mail templates. Keep it on.

## Discuss {#discuss}

- **Activities:** opens the activity types (call, meeting, to-do) your users plan.
- **Custom ICE Server with Twilio**, **Custom SFU Server** and **Custom ICE Servers:** your own servers for audio and video calls, needed only for heavy call traffic.
- **Klipy GIF API key:** a key to offer animated pictures in messages.
- **Message Translation:** a translation key so users can translate a message in a click.

## Services you connect {#integrations}

The **Integrations** box connects outside services. Each stays off until you need it:

- **Mail Plugin:** lets the mail plugins of e-mail programs read and create records.
- **Unsplash Image Library:** on by default; free photos to pick from when you add an image to a page.
- **Geolocation:** on by default; places contacts on a map from their address.
- **Enable reCAPTCHA** and **Cloudflare Turnstile:** protect the website's forms from spam.
- **Google Address Autocomplete:** suggests full addresses while you type one.
- **Google and Outlook calendars:** in the **Calendar** settings, let users synchronise their calendar.

## Performance {#performance}

- **Profiling enabled until:** turns on a measuring tool until the date set, for a developer looking into slowness. Leave it empty.

## Recycle Bin {#recycle-bin}

![The Recycle Bin box.](https://jaah.app/web/image/8846-bf8d1175/general-settings-emails-tools-general_settings_recycle_bin-en.png)

- **Keep Trash Duration:** how long a deleted record stays in the recycle bin before it is gone for good, 30 days by default, in days, months or years.
- **Save Snapshot:** on by default; keeps a picture of each deleted record as it looked.
- **Enable Trash for Models:** which records go to the recycle bin: all of them by default, only the sections you list, or all except the sections you list.
- **Empty Recycle Bin Trash:** **Empty Trash** deletes for good everything in the recycle bin of the current company. It cannot be undone.

## Developer Tools {#developer-tools}

**Activate the developer mode** shows the technical menus. See [Developer mode and the technical menus](developer-mode-and-technical-menus).

Click **Save** to apply your changes.

## FAQ {#faq}

### A deleted record must come back. {#restore}

Open the recycle bin before the **Keep Trash Duration** ends and restore it there. After that, or after **Empty Trash**, it is gone.

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- Source: https://jaah.app/docs/general-settings/emails-integrations-and-tools-settings
- Updated: 2026-10-16
- Version: General settings and administration 19.0.1.0
- Verified: 2026-10-16