# Send a payment link

Make the payment link of an invoice, for the whole amount due or for a part of it, copy it in one click and send it to the client by e-mail or in a message.

A payment link takes the client straight to the payment page of one invoice. Send it when the invoice e-mail is not enough: a reminder in a message, or a request for part of the amount. Sending the invoice itself is explained in [Customer invoices](/docs/customer-invoices).

## Before you start {#before-you-start}

- You need the **Invoicing** access right on **Accounting** for all documents, or **Administrator**.
- The invoice is posted and not fully paid, **Invoice Online Payment** is on in [Online payment settings](online-payment-settings), and a provider such as Moyasar is set up ([Set up Moyasar](set-up-moyasar)).

## Make the link {#make-the-link}

1. Open **Accounting/Customers/Invoices** and open the invoice, **INV/2026/00008** in the example.

![A posted invoice that is not paid yet; its Actions menu holds the payment link.](https://jaah.app/web/image/11600-a087e3e3/online-payments-payment-link-link_invoice-en.png)

2. In the **Actions** menu, choose **Generate a Payment Link**. The window proposes in **Amount** the whole **Amount Due**.

![The link window proposes the whole amount due.](https://jaah.app/web/image/11604-b9d94066/online-payments-payment-link-link_dialog-en.png)

3. To ask for part of the invoice, type a lower **Amount**. An amount above what is due is refused with a message that gives the highest amount allowed, and the copy button stays greyed out.

![An amount above what is due is refused before any link is made.](https://jaah.app/web/image/11612-16a19b88/online-payments-payment-link-link_too_high-en.png)

With 300.00 of 750.00, the link asks the client for 300.00; the rest stays due, and a second link can ask for it later.

![A part of the invoice, here 300.00 of 750.00.](https://jaah.app/web/image/11620-aaea790e/online-payments-payment-link-link_partial-en.png)

4. Click **Generate and Copy Payment Link**. The link is copied: paste it into an e-mail or a message to the client.

![One click makes the link and copies it, ready to paste.](https://jaah.app/web/image/11628-eba8b326/online-payments-payment-link-link_copy-en.png)

5. Click **Close**.

When the payment terms grant a discount for early payment, a line at the top of the window gives the date until which the discount applies. When they split the invoice into several instalments, the **Next Installments** group lists them.

## What the client gets {#what-the-client-gets}

The link opens the invoice on the customer portal, for the amount asked. It carries a key to that invoice: anyone who has the link can open it, so send it to the client only. [Your first online payment](first-online-payment) shows a card payment that came back to its invoice.

To print the link on the invoice itself as a QR code, turn on **Add QR-code link on PDF** in [Online payment settings](online-payment-settings).

## FAQ {#faq}

### The window warns that the client has no e-mail. {#no-email}

Some providers need the client's e-mail to take the payment. Add it on the client's contact, then make the link again.

### The copy button is greyed out. {#greyed-out}

The window says why at the top: the amount is above what is due or not positive, there is nothing left to pay, or **Invoice Online Payment** is off in the settings.

### Can one link pay several invoices of a client? {#several-invoices}

Not this one, which belongs to a single invoice. A link for several unpaid invoices of the same client is explained in [Customer invoices](/docs/customer-invoices).

### The link has two slashes after the site's address. {#two-slashes}

That is how the link is built, and it works as it is. You can remove one of the two slashes before sending it.

---

- Source: https://jaah.app/docs/online-payments/send-a-payment-link
- Updated: 2026-10-23
- Version: Online payments 19.0.1.3.0
- Verified: 2026-10-23