# Give access to the recycle bin

Let a colleague open the recycle bin and restore records by giving the Manager access right, and know what that right allows and what it does not.

Everybody's deletes go to the bin, but only a few people can open it. The bin has a single access right, **Manager**, and at installation only the administrator and the system's own bot user have it. This page gives it to a colleague, the demo user Rawan Al-Wahmi, and explains what it allows.

## Before you start {#before-you-start}

- Changing a user's access rights needs the **Administrator** role; the user form itself is explained in [Create a user and set access rights](/docs/general-settings/create-a-user-and-set-access-rights).
- Choose the people with care: a manager can restore any kind of record, as the last section explains.

## Give the Manager access right {#steps}

1. Open **Settings/Users & Companies/Users** and click the colleague, here Rawan Al-Wahmi. The form opens on the **Access Rights** tab.
2. Scroll down to the **Administration** section and click the **Recycle Bin** line. It reads **No** until now. Choose **Manager**.

![The Recycle Bin line under Administration offers No or Manager.](https://jaah.app/web/image/11981-8d4be204/recycle-bin-access-access_choice-en.png)

On a phone, the **Recycle Bin** line is near the end of the **Access Rights** tab; touch it to open the same choices. In the Arabic interface, the line and its choices read **Recycle Bin**, **No** and **Manager** in English.

3. The line now reads **Manager**. Click the cloud icon **Save manually**, or leave the form, which saves it.

![The colleague now has the Manager access right on the recycle bin.](https://jaah.app/web/image/11983-c62746df/recycle-bin-access-access_manager-en.png)

4. The colleague reloads the page: **Recycle Bin** appears as the last app of the home menu.

To take the right away, set the line back to **No** and save.

## What a manager can do {#what-a-manager-can-do}

| Who | Can |
|---|---|
| **Manager** of **Recycle Bin** | Open the app, see the entries of every company, read their snapshot and values, and restore an entry in the status **Deleted**. Entries cannot be changed or deleted, not even by a manager. |
| Administrator without the Manager right | Change the options of [Recycle bin settings](recycle-bin-settings) and empty the bin from there, but not open the app. |
| Every other user | Nothing in the bin; their deletes are recorded all the same. |

A restore runs with the full rights of the system. It recreates the record even when the manager could not create that kind of record himself: a contact without the contact rights, a user without the administrator role. Give the right only to people you would trust with every record of the database.

With developer mode on, a manager also sees **Advanced Restore** and a **Raw Data in JSON** tab on each entry. They are tools for technical staff and are not covered here; developer mode itself is described in [Developer mode and the technical menus](/docs/general-settings/developer-mode-and-technical-menus).

## FAQ {#faq}

### The colleague still does not see the app. {#not-visible}

Access rights apply on the next page load: ask the colleague to reload. Check also that the form was saved and that the line reads **Manager**.

### Can a user see only the records they deleted themselves? {#own-only}

No. The single access right shows every entry. Grouping the list by **Deleted by** puts each person's deletes together; see [Find a deleted record](find-a-deleted-record#search).

### Why can a user who once deleted records not be deleted? {#delete-user}

Each entry names who deleted it and who restored it, and a user named there cannot be deleted while those entries remain. Archive the user instead, which is the usual way to remove someone who left.

### Does the bin follow the user's companies? {#companies}

Not for reading: a manager sees the entries of every company. Each entry belongs to the company the user was working in when they deleted the record, and emptying the bin acts on one company at a time.

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- Source: https://jaah.app/docs/recycle-bin/give-access-to-the-recycle-bin
- Updated: 2026-10-27
- Version: Recycle bin 19.0.1.1.2
- Verified: 2026-10-27