# Recycle bin settings

What each option of the Recycle Bin settings does, from how long entries stay and the snapshot to which models are kept and emptying the bin.

The options of the bin sit in General Settings, not in the app itself. Open **Settings/General Settings** and type `Recycle` in the search bar, or scroll down to the **Recycle Bin** section, just above **Developer Tools**. The defaults keep every kind of record for 30 days with a snapshot, which suits most companies.

## Before you start {#before-you-start}

- Only an administrator sees the section; the **Manager** right on the bin is not needed for it.
- Every option belongs to the current company: switch company in the top bar to set another one. When a record is deleted, the options read are those of the company the deleting user is working in, and the entry belongs to that company.

## Keep Trash Duration {#keep-trash-duration}

![The Recycle Bin section of General Settings, with how long deleted records are kept.](https://jaah.app/web/image/12322-dc11bc63/recycle-bin-settings-settings_duration-en.png)

How long an entry stays in the bin: a number and a unit, **Days**, **Months** or **Years**. The default is 30 **Days**. Once a day, a scheduled job removes the entries whose **Deleted at** is older than that, restored ones included, with their snapshot; see [Recycle bin automations](recycle-bin-automations). A restored entry counts from its deletion, not from its restore.

## Save Snapshot {#save-snapshot}

![Save Snapshot draws an image of every deleted record.](https://jaah.app/web/image/12326-fca36d76/recycle-bin-settings-settings_snapshot-en.png)

On by default. Each delete then draws an image of the record's values, shown as the **Snapshot** of the entry. Turned off, new entries have no image; they still keep the values, and **Restore** works the same. Drawing the image takes a moment for each record, which adds up when many records are deleted at once or when an app is uninstalled.

## Enable Trash for Models {#enable-trash-for-models}

![With Whitelist Models, the bin keeps only the models listed below.](https://jaah.app/web/image/12332-5bd124ab/recycle-bin-settings-settings_models-en.png)

Which kinds of records the bin keeps:

- **All Models**, the default: everything that can be kept.
- **Whitelist Models**: only the models listed in the field that appears next to it.
- **Blacklist Models**: everything except the models listed there.

The list field, with the hint "This is the list of models", is required for the last two choices. Type the model as the platform names it, such as **Contact** or **Partner Tags**. Whatever the choice, a few kinds of records are never kept; [How the recycle bin works](how-the-recycle-bin-works#never-kept) lists them.

Click **Save** to apply your changes to these three options.

## Empty Recycle Bin Trash {#empty-trash}

![Empty Trash asks before it removes every entry of the current company.](https://jaah.app/web/image/12330-ace8e1ae/recycle-bin-settings-empty_dialog-en.png)

**Empty Trash** opens a dialog that names the current company and asks for a confirmation. **Confirm** deletes at once and for good every entry of that company, whatever its age or status, with the snapshots; nothing asks for **Save** and nothing can bring the entries back. **Cancel** closes the dialog. The entries of the other companies stay.

On a phone, the dialog fills the screen, with the same buttons at the bottom.

## FAQ {#faq}

### I shortened the duration. Are old entries removed at once? {#shorter}

No. They are removed at the next daily run of the scheduled job, or at once if you empty the bin.

### Does turning off the snapshot affect Restore? {#snapshot-restore}

No. Restore uses the values of the **Data in JSON** tab, which every entry keeps.

### The bin fills with technical entries. Can I keep them out? {#technical}

Yes, with **Blacklist Models**: list the models you do not need, such as **Calendar Filters** or **Message Reaction**. Uninstalling an app also adds many technical entries; they leave with the retention period.

### Do these options apply to every company? {#companies}

No. Each company has its own duration, snapshot and models; change them while working in that company.

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- Source: https://jaah.app/docs/recycle-bin/recycle-bin-settings
- Updated: 2026-10-27
- Version: Recycle bin 19.0.1.1.2
- Verified: 2026-10-27