# Website settings

Every option of the Website settings in plain words: the website they apply to, its domain, languages, name, icon and company, customer accounts, visit tracking, the sharing image, the cookies bar and two developer-mode options.

Open **Website/Configuration/Settings**. The **Website** section applies to the website chosen in the list at its top, next to **+ New Website** ([Create a website](create-a-website)). Choose the website, change its options, then click **Save**.

## Before you start {#before-you-start}

- The settings need the **Administrator** role; the **Website** section needs the **Editor and Designer** access right on **Website**.
- **Company** shows with several companies, **Shared Customer Accounts** with several websites, and the CDN and robots options only in [developer mode](/docs/general-settings/developer-mode-and-technical-menus).

## General {#general}

![The General group of the Website settings, starting with the domain of the website chosen at the top.](https://jaah.app/web/image/17016-3521d3b6/website-website-settings-general_group-en.png)

- **Domain**: the address this website answers at, such as `https://www.example.com`. Each visit gets the website whose domain matches the address typed, or the first website when none does; pages reached under another address ask search engines not to index them. The option does not register a name or point it to your server.
- **Languages**: the languages the site offers, among those active in the database; **Install new languages** adds one ([Languages and translations](/docs/general-settings/languages-and-translations)). **Default** is used at the plain addresses; the others put their code in front of the path, such as `/ar/`.

![The languages of the website, the default one and the link that installs another.](https://jaah.app/web/image/17020-89e66801/website-website-settings-languages-en.png)

- **Website Identification**: **Name** shows in the browser tab and in the website switcher; **Favicon** is the small picture of the browser tab.
- **Company**: the company of the website and of the accounts visitors create on it.
- **Shared Customer Accounts**: ticked, one account signs in on every website; cleared, accounts created by signing up on this website belong to it alone. The screen calls the option common to all websites, but it is saved with the website chosen at the top.
- **Customer Account**: **On invitation** or **Free sign up**, whether visitors may open their own portal account: [Client portal settings](/docs/client-portal/client-portal-settings#customer-account).
- **Livechat**: ticking it and saving installs the live chat app, the administrator's decision ([Install, upgrade and uninstall apps](/docs/general-settings/install-upgrade-and-uninstall-apps)).

![Customer Account, which decides whether visitors may open their own portal account.](https://jaah.app/web/image/17024-8f68cb32/website-website-settings-customer_account-en.png)

## Tracking & SEO {#tracking-and-seo}

Each option shows its fields when ticked and empties them when cleared. The outside services are optional, used with your own account, and only once their fields are filled.

- **Plausible Analytics**: **Shared Link Auth** and **Site** connect an account of that analytics service (pasting its whole shared link in the first field fills both); its figures then show under **Website/Reporting/Analytics**.
- **Google Analytics**: **Measurement ID or Tag** (`G-…` or `GTM-…`) adds that service's tag to the pages.

![Ticking an option of Tracking & SEO opens its own field, here the measurement ID.](https://jaah.app/web/image/17026-5f2ea25d/website-website-settings-google_analytics-en.png)

- **Default Social Share Image**: the picture used, instead of the logo, when a page without one is shared on social networks.
- **Google Search Console**: **Code** takes the name of the verification file the console gives you (`google….html`); the site then answers that address, proving it is yours.
- **Cookies Bar**: shows a consent bar and publishes a cookie policy page at `/cookie-policy`, removed when you clear the option. **Block tracking 3rd-party services**, ticked by default, keeps embedded videos, maps and similar services blocked until the visitor accepts; **Add domains to the block list** adds addresses.

![The cookies bar and its option that blocks outside services until the visitor accepts.](https://jaah.app/web/image/17030-69313aed/website-website-settings-cookies_bar-en.png)

- **Content Delivery Network (CDN)**, developer mode: files whose address matches **CDN Filters** are served from **CDN Base URL**.
- **Robots.txt**, developer mode: **Edit robots.txt** changes the file that tells crawlers what they may read.

## Groups added by other apps {#other-groups}

The section also holds **Payments** and a payment banner ([Online payments](/docs/online-payments)), **Help Desk** ([Help Desk settings](/docs/helpdesk/helpdesk-settings#default-desk)) and **SEO & GEO**.

## FAQ {#faq}

### I changed an option and the other website did not change. {#per-website}

Every option belongs to the website chosen at the top. Choose the other website there and set it again.

### Why does a visitor land on the wrong website? {#wrong-website}

The address typed matches no **Domain**, so the first website answers. Fill **Domain** on each website.

### Can I remove English from the site? {#remove-a-language}

Yes: remove it from **Languages** and pick another **Default**. The language stays active elsewhere in the database.

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- Source: https://jaah.app/docs/website/website-settings
- Updated: 2026-10-29
- Version: Website 19.0.1.0
- Verified: 2026-10-29