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How-to

General settings: users and security

Verified on for version 19.0.1.0
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These options decide who can sign in, how strong passwords must be, and what users may do on their own.

Before you start

  • Changing settings needs the Administrator role (Role on the user's Access Rights tab).

Users

Open Settings/General Settings. The Users box comes first.

The Users box, to invite people and manage users.The Users box, to invite people and manage users.
The Users box, to invite people and manage users.
  • Invite New Users: type an e-mail address and click Invite: the person receives an invitation to choose a password. The Pending Invitations are listed below until they are accepted.
  • Manage Users: opens the list of users, with their roles and access rights. See Create a user and set access rights.

Password Policy

The rules every new password must follow, checked when a user chooses or changes a password:

  • Minimum Length: the fewest characters a password may have, 8 by default.
  • Require Numbers: at least one digit. On by default.
  • Require Uppercase: at least one capital letter. Off by default.
  • Require Lowercase: at least one small letter. Off by default.
  • Require Symbols: at least one symbol such as ! or @. Off by default.
The Password Policy box and its rules.The Password Policy box and its rules.
The Password Policy box and its rules.

Permissions

  • Password Reset: on by default; the sign-in page offers a "reset password" link that e-mails the user. Turn it off to have only administrators reset passwords.
  • Default Access Rights: the access rights a new user receives, before anyone changes them. Set them once to the rights most of your staff need.
  • API Keys: lets users create keys so external tools can connect to their account even when two-factor authentication is on.
  • Enforce two-factor authentication: asks users for a code sent by e-mail at sign-in, for Employees only or for All users, portal users included, unless they set up an authenticator app.
  • Import & Export: lets users bring data in from spreadsheet files (CSV, XLS, XLSX, ODS). See the Essentials page on export and import.
  • Show Effect: shows a short animation when a user finishes something notable. Turn it off for a quieter screen.
The Permissions box.The Permissions box.
The Permissions box.

Signing in with another account

In the Integrations box, two options let users sign in with an account they already have:

  • OAuth Authentication: sign in with an external account such as Google.
  • LDAP Authentication: sign in with the user name and password of the company directory.

Click Save to apply your changes.

FAQ

Does a stricter password policy affect current passwords?

No. The rules apply when a password is chosen or changed; existing passwords keep working until their owner changes them.

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