Discuss
The internal chat of the firm: channels for teams and topics, direct messages, mentions that reach your Inbox, reactions, pinned and starred messages, search, canned responses, and notifications you set for each channel.
Tutorial 1
Talk with your team
Walk through a working morning in Discuss: clear your Inbox, answer a colleague in a channel, react to a message, reply in a direct chat and find a starred message again.
How-to 4
Create a channel and invite people
Open a channel for a team or a topic, invite the colleagues who belong in it, decide who may see and join it, and reach a whole team at once with a role.
Choose your notifications and mute a channel
Decide how loudly each channel speaks to you, mute a busy channel for a while, set the default for all your channels, and tell colleagues whether you are available.
Find, pin and star messages
Search the history of a channel, pin what every member must keep in sight, star what you want to find again, and type the answers you repeat with canned responses.
Discuss settings
Where each option of Discuss lives, from your own notification and call settings to the e-mail and call options of the general settings, with what each option does.
Reference 1
Discuss automations
What Discuss does by itself: the end of mutes, browser notifications, delayed and scheduled messages, the e-mail queue, incoming mail, the cleaning of old notifications and a weekly check, with how to stop each one.
Explanation 1
How Discuss reaches you
The three kinds of conversation and the threads inside a channel, who sees each one, how a message reaches you in Discuss or by e-mail, what Discuss does not do, and who may do what.